Terms and conditions of use

1. Introduction

This document defines the terms and conditions of use (hereinafter also referred to as “Terms and Conditions”) of the website www.agente-unico.it (hereinafter also referred to as the “Portal”), exclusively owned and operated by Agente Unico S.r.l. (hereinafter also referred to as the “Company” or “Agente Unico”), with its registered office in Milan (MI), Foro Buonaparte no. 50 (ZIP 20121), Tax Code and VAT number 12725400969, registered with the Milan Companies’ Register under No. MI2680354. These Terms and Conditions apply to all consumers or users (natural persons acting for purposes unrelated to their business or professional activities) and professionals (natural or legal persons acting in the course of their business or professional activities, or their intermediaries) who interact with the Portal’s web pages. These Terms and Conditions govern the use of the Portal and the provision of associated services, subject to any specific conditions relating to each of them. Should the user not accept the following Terms and Conditions, they are not authorized to use the services provided by the Company.

2. Definitions

• Portal: the website https://www.agente-unico.it/.
• Service: the set of consultancy services offered by the Company regarding products and tariffs proposed by various suppliers and/or resellers operating in the electricity and gas sectors (hereinafter also referred to as “Partners”).
• User: any individual or legal entity accessing the Portal to use the Service.
• Content: all material made available through the use of the Portal, including software, source codes, and other technical features.
• Intellectual Property Rights: all intellectual property and economic exploitation rights related to the Content (including but not limited to copyright, trademarks, patents, models, as well as rights over know-how, etc.).
• Privacy Regulations: all regulations governing the protection of personal data, in particular Regulation EU 2016/679 (“GDPR”) and Legislative Decree 30 June 2003, No. 196 (“Privacy Code”) as amended.

3. Description of the Service

The Portal allows Users to obtain information about the tariffs promoted by Partners, selecting the most convenient offers based on their needs, offering a free personalized consultancy service. By using various calculation tools, the Portal allows users to obtain quotes for the potential stipulation of contracts with Partners. Therefore, the Portal serves only as a guide for purchasing a service and does not contain any proposal, public offer, or other type of invitation to contract. Users are free to browse the Portal and use the Service offered for free, strictly adhering to these Terms and Conditions, which Agente Unico reserves the right to modify at any time to adapt them to its operational needs or to comply with applicable regulations.

4. Conditions of Use of the Service

The User agrees to use the Portal and the Service for legitimate purposes and in compliance with current laws and regulations, as well as these Terms and Conditions. The User also accepts that the Portal processes and provides information about products and tariffs proposed by Partners and available at the time of use, and at the same time acknowledges that the same products and/or tariffs may be subject to withdrawal and/or unilateral modification by such Partners, without incurring any liability on the part of the Company.

Access to the Portal is free and does not require any type of registration. To use the Service, the User must enter the required information and their data through the form available on the Portal. Once this data is provided and the Terms and Conditions are accepted, the User agrees to be contacted (including by phone) by the Company to provide the requested Service.

The User declares that the information and data provided in the context of the Service are up-to-date, correct, and truthful. The Company reserves the right to review and delete the information and data of Users who do not comply with these Terms and Conditions.

The Service is processed based on the information and data provided by the User, who is solely responsible for the accuracy and truthfulness of the same. The User, therefore, indemnifies and holds the Company harmless from any claims or demands made by any party arising from the use of false or third-party-owned information and data.

These Terms and Conditions apply to all relationships between the Company and the User. By accessing the Portal, as well as by using it even for simple navigation for informational purposes, consultation of any part, search of Content, and in general any interaction with the Portal, the User declares to accept these Terms and Conditions.

To ensure that Users are properly informed about the rules governing the use of the Portal, a link to these Terms and Conditions will be made available to the User at the time of confirming the use of the Service.

Under no circumstances may the User bypass the technical limitations present on the Portal, translate, decode, decompile, disassemble, duplicate, or copy its Content.

5. Warranties

The Portal and the Service available on it are offered by the Company to users “as is” and “as available,” without any direct or implied warranty regarding their Content and/or functionality. Therefore, the Company does not guarantee access to the Portal at any time and/or from any location, nor does it guarantee the absence of defects and/or errors in the Portal and/or its Content and/or functionality.

The User acknowledges that the Portal contains only the functionalities and other technical features present at the time of use, and at the same time accepts that they may be subject to unilateral modification by the Company and/or third parties authorized by it.

The Company, when deemed necessary (e.g., for maintenance or updating of Content), reserves the right to temporarily make the Portal unavailable and/or limit its use, without any prior notice and without being required to pay any compensation and/or indemnity to the User.

The Company will not be liable for any interruptions in the provision of the Service through the Portal, regardless of the reasons for such interruptions. The Company assumes no responsibility or obligation towards Users concerning compensation and/or indemnities for any damages arising or caused by the temporary unavailability of the Service.

6. Intellectual Property Rights

The Content available on the Portal, such as texts, images, videos, and other materials, are the exclusive property of the Company and are protected by copyright law and industrial property law, in compliance with current legislation.

The trademarks, logos, and distinctive signs published on the Portal are the property of the Company and/or its group of companies and/or third parties from whom authorization for use has been obtained. In any case, the use of the Service does not grant Users the right to use and/or reproduce such trademarks and distinctive signs without written authorization from the rightful owners.

Under no circumstances do these Terms and Conditions grant the User intellectual and industrial property rights over the Content available on the Portal.

7. Personal Data Processing

To provide the Service, the Company and its Partners may collect and process the User’s personal data. The data collected will be processed in compliance with the provisions of the applicable Privacy Regulations. In this regard, we invite the User to read the privacy policy on the Portal concerning data processing carried out by Agente Unico. By accepting these Terms and Conditions, through an electronic check (“flag”) on the appropriate online form, Users declare that they have read and fully accept the aforementioned privacy policy.

8. Communications

Any communication from the User regarding the use of the Portal and/or the use of the Service can be sent to the following email address: amministrazione@agente-unico.it.

9. Governing Law and Jurisdiction

The Company and the Users agree that these Terms and Conditions will be governed and interpreted according to Italian law.

For any disputes arising from or related to these Terms and Conditions or the use of the Service, the Court of Milan will have exclusive jurisdiction, or, where applicable, it will be referred to the Consumer Court, as defined by Article 33, paragraph 2, letter u) of Legislative Decree No. 205/2006 (“Consumer Code”).

10. Final Provisions

The Company reserves the right to make changes to the Portal and these Terms and Conditions at any time. The User should always refer to the text published on the Portal at the time of consultation as the current version.

If any clause of these Terms and Conditions is declared null and/or invalid and/or ineffective by the competent Authorities, the remaining parts will continue to be fully effective to the extent not affected by such nullity, invalidity, or ineffectiveness.

Any tolerance of behavior by the User in violation of the provisions of these Terms and Conditions does not constitute a waiver of the rights deriving from the violated provisions, nor does it imply the right to demand the exact fulfillment of the obligations and compliance with all the terms provided.

Last updated: July 2024